Initial Usability Assessment
For a nominal fee, NetGain Design can provide a high level initial assessment of your web site or application. The assessment will cover such items such as conformance to ‘de facto’ web standards, page layout, basic usability, graphics effectiveness, navigation, and data organization.

This assessment provides a good ‘yard stick’ for those areas of your existing development effort that might require additional attention. Take a look at a generic sample Initial Usability Assessment.

Full Usability Assessment
NetGain Design can thoroughly review your web site or development effort from a usability perspective. In this review, we’ll work together to refine your business drivers for the site or application, and determine your user communities and their key scenarios. With this information in hand, NetGain Design will do an in-depth review of your site or application against those business drivers and user needs. The assessment will include audits and measurements against ‘de facto’ web standards, a Search Engine Optimization assessment, and a detailed set of recommendations, along with a proposed high level redesign for any areas of concern. A Full Usability Assessment also highlights additional business opportunities for your current site or application. A Full Usability Assessment is an ideal instrument to focus re-work or new development on an existing web site or application.

Usability Testing
NetGain Design can provide a range of usability testing services for your application or web site. While expert reviews and assessments provide a solid basis for determining how well your web effort is meeting the needs of your users, usability testing is the best technique for ensuring this is the case. There is a broad range of approaches for usability testing. NetGain Design can help determine what is right for your situation.

User Needs Analysis
It’s been said that ‘developing the right product, the first time’ is the key to maximizing your investment dollar in software development. A critical element in determining ‘the right product’ is to understand your users and their needs of your system. At NetGain Design we can assist you in discovering user needs, documenting those needs, and ensuring that the application built truly meets those needs.

Information Architecture
Users come to your website to find information. NetGain Design understands the fundamental importance of having your information organized and linked in ways that make sense to your users, allowing them to quickly and efficiently find the information they are searching for. NetGain Design employs a series of techniques to discover, organize, and design the information contained within your website, leveraging our strong belief in usability and usage scenarios.